Privacy policy

Privacy Policy

Last Updated: June 25, 2026

At Lumora – Luxury Aura, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Our store is powered by Shopify, which provides us with the e-commerce platform to sell our products and services.


Information We Collect

When you visit our website or place an order, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information (processed securely through our payment partners)
  • Order History
  • Device Information
  • IP Address
  • Browser Information
  • Website Usage Data


How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver products to your address
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails or offers (only if you choose to receive them)


Payment Information

We do not store your debit card, credit card, UPI PIN, or banking credentials.

Payments are processed securely through trusted payment gateways integrated with Shopify.


Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic
  • Personalize your shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.


Sharing Your Information

We only share your information when necessary to operate our business, including with:

  • Shopify
  • Payment Gateway Providers
  • Courier & Shipping Partners
  • Technology Service Providers
  • Government Authorities (when legally required)

We do not sell or rent your personal information to third parties.


Data Security

We use industry-standard security measures to protect your personal information. While we take reasonable precautions, no method of online transmission or electronic storage is 100% secure.


Marketing Communications

If you subscribe to our newsletter or promotional emails, you may unsubscribe at any time using the unsubscribe link included in our emails.


Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications

To exercise these rights, contact us at lumorabys@gmail.com.


Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.


Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.


International Data Transfers

Your information may be processed or stored outside your country through Shopify and its service providers to provide our services efficiently.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.


Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Lumora – Luxury Aura

Email: lumorabys@gmail.com