Refund policy

No Returns or Cancellations

At Lumora – Luxury Aura, every product is handcrafted and packed with care.

• Orders may be cancelled only before they are shipped.
• Once an order has been shipped, it cannot be cancelled.
• We do not accept returns, exchanges, or refunds once an order has been shipped, except in cases where the product arrives damaged, defective, or an incorrect item is delivered.

Please review your order carefully before placing it.